Based on availability data from TARGET website pulled today (Huffy Toy Story Bike - Blue (12"))I drove this morning all the way from Bethesda, Maryland to the Falls Church, Virginia store. To my dissapointment (and specially my kid's) they had none in stock. When I complained to the store manager (Andrea), she indicated that it was the Target webpage mistake rather than hers. She claimed "I did not understand your system" where according to her the item number is the same for all toy story products (helmets, skateboard, bicycle, etc) thus she had no responsibility. She also claimed no responsibility on inventory and again blamed the Target webpage (again I am sure there will be thousands of customers being misled like it happened to me).
I have checked the system again and the problem has not been fixed. I am extremely frustrated to have lost 1.5 hours and even worse I am left with no present for my kids.
With managers like Andrea you will find more and more customers following my decision to avoid Target.
Product or Service Mentioned: Target Website.