Not resolved
Customer service
Discounts and Special Offers

I just called the NE tucson store on Grant and Tanque verde to find out price match policies on an xbox one for a bundle. I first received the operator who was very nice but didn't know so she transferred me to guest services.

From there everything went down hill. I was on the phone for a total of three and a half minutes. During that time, the lady who helped me was snippy and rude. She informed me that they would not match a bundle at all.

When i attempted to get her name, i was hung up on. I will not be shopping at this store any time soon

Reason of review: Poor customer service.

Preferred solution: training on proper customer service.

I didn't like: Customer service.

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