My complaint is rather neutral, I've worked in retail for years so I know no one is perfect and we just have to be careful about where and what we say on the sales floor. I visited the City Line store several times and noticed the employee's conversating about the night they had, filing for full custody of a child, the fight they had with another employee to just name a few.
Instead of acknowledging me and asking, "Did I find what I needed," I'm always ignored, and never asked for assistance, but I have to hear conversations. If I can say one thing about City Line is that employee's need to be aware of the customer and leave the home life off the sales floor, save it for lunch time or off the clock!!!!