I purchased a bicycle at Target, got it home, drove it two blocks and the front gears would not change. I returned it to Target #200 in Torrence, Ca., well I received the worst customer service I have ever encountered at any business. The team member from the bike dept. told me all they would do was to have their bike man take a look at it and fix it. I told them I just wanted my money back. I have my receipt that showed I purchased the bike on Sept. 9, 2012., well within the 90 day return policy. The guest service Manager was very rude she said she would not give me a refund becuase I had used it for 2 blocks. The bike is in "NEW" condition. I called customer service line and received the same answer. They say that all you need is your receipt and the product to be in new condition, with I have!!
My family will never shop at Target and tell all our friends to do the same. I can go to Sears or Walmart that are just across the street. I used to like Target, not any more!! My suggestion to all who read this is to never shop at Target they do not honor their policies, it all depends on what mood they are in!!!!!!
Thanks for Nothing Target #200
Monetary Loss: $199.