1.1K views
Not resolved
2 comments

I purchased a bicycle at Target, got it home, drove it two blocks and the front gears would not change. I returned it to Target #200 in Torrence, Ca., well I received the worst customer service I have ever encountered at any business. The team member from the bike dept. told me all they would do was to have their bike man take a look at it and fix it. I told them I just wanted my money back. I have my receipt that showed I purchased the bike on Sept. 9, 2012., well within the 90 day return policy. The guest service Manager was very rude she said she would not give me a refund becuase I had used it for 2 blocks. The bike is in "NEW" condition. I called customer service line and received the same answer. They say that all you need is your receipt and the product to be in new condition, with I have!!

My family will never shop at Target and tell all our friends to do the same. I can go to Sears or Walmart that are just across the street. I used to like Target, not any more!! My suggestion to all who read this is to never shop at Target they do not honor their policies, it all depends on what mood they are in!!!!!!

Thanks for Nothing Target #200

Teresa Galvan

Monetary Loss: $199.

Had an Experience with Target?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Murfreesboro, Tennessee, United States #699560

Targets don't have 'bike guys' that have produce workers and stock workers that normally put together bikes, they normally have no idea how to actually put together a bike, much less adjust the shifters.Most companies have 50%+ profit even after the 'discounts', meaning you are complaining about a bike that cost less than $100 to build and ship from china (where even multi-thousand dollar bikes are built.

If you expect a quality product, buy a quality product from a quality store. Sure Target has great food..

but their furniture if 90+% pressboard and laptops all all B-C grade components build cheaper just to sell at Target/Walmart.But don't complain about products and services if you aren't willing to pay for quality, and intelligent people to service you.

Anonymous
#561105

Why did it take you over 6 weeks to return it if it broke after only 2 blocks?

Go ahead and shop at Wal-Mart.

They have a similar policy on bike returns.They don't accept them back used, for obvious reasons.

You May Also Like

Target - Candle Review Target "I ordered 2 concrete large candles, the stores near me were sold out. I received the package today, both were broken and destroyed. Packaged in a box way too large..." Read more Target - Delivery Service Review from New York, New York Target "I ordered the windham Large media cabinet about a month ago along with another two items ( lamp, carpet). I received the lamp and carpet after about a week but not..." Read more Target - Bed Frame Review from Vinings, Georgia Target "Generally I don't complain online about companies but after the poor treatment and attitude of Targets customer service department I believe I have no other choice. In August I ordered..." Read more Target Redcard Credit Card Review Target "On Nov 25 I tried to order a Waterville 2 times with no success Onthe 3rd try I had success. When I checked the order the at around 3:00pm on..." Read more Exxonmobil - The cashier cursed me! Exxonmobil "Cashier name was RENE. Service Station : MOBIL at 4605 Beverly Boulevard, Los Angeles, CA, 90004 operated by a dealer, Harry Hahn Date of Incident: 24th September 2017 at 8:43:59AM..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more Directv Now - DIRECTV - Not Providing Credit Promised on Wireless Genie Mini, agreed upon as a convience to installers. Directv Now "On 03/17/17 we signed up for DirecTV, on 03/24/17 the installers came to setup the system, was based on a promotion of receiving a $150 prepaid card. The main (upstairs)..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more