I purchased a xbox 360 from target had a happy salesman ask me if i wanted to purchase a 3yr extended no hassle warranty with my item I said sure this was an expensive item why not? I have had this system for 2 1/2 years and the unit overheats and its not like i have a million hours on this im lucky if i have 50hrs on it so I call the your warranty place and explained what happened and mentioned that they make a new xbox that does not overheat anymore and proposed that we could work a credit towards a new one and I would pay the difference.
Your warranty rep.
says let me talk to my superior comes back a few min. later and say unfortunately we cant do that and actually microsoft is going to take care of this problem for u not us let me put u through to them I hung up the phone I called back talked to a superior rep.
told her that microsoft will take back ur first unit for free and replace or fix it if you the consumer doesnt open it. I did not need to buy the your extended warranty to be told that.Im going to talk to the local paper and post this in a column that everyone in this smaller town reads about the fraud going on with target if u wanna stop this u should call 218-248-1248 ask for curt...
Monetary Loss: $280.