Today I had to return a blush that did not match with my skin color, I went to look another color and I tried to see the real color,so I opened the box because they did not have a sample on each brand. Then an associate told me that I did not allow to open the box of the products.
How they pretend people buy cosmetics if they do not have available samples for the customers.
Also I trried to explain to the customer service and she was very disinterested. At the end, I just returned the product and I went to look another store that could have samples to try.