This target has some of the WORST managers on duty if you have a problem. All they can say is "sorry that's our policy" and if you press them more, they just keep repeating it... i mean common, I heard you the first three times! you either believe that I am an *** and do understand (whichi is VERY insulting) or you are the ***, and can't come up with a better line - from a MANAGER? seriously!
My mother had a problem with an item she purchased, and when she tried to exchange it, only after a couple of months, the customer service person offered no explanation other than it was not in the computer and they couldn't do anything! Upon looking for the item in the store, we found THE EXACT SAME ITEM? AND THEN WHEN WE ARRIVED HOME, WE COUND THE ITEM ON LINE! SO TELL ME, how can it NOT be in the computer?????? it was in PLAIN site!
and the manager on duty, some girl, all she could say was, sorry "it's our policy"... not just once, but three times. and when i told her i understood her the first two times, she then decided to call me RUDE!
IT'S GREAT TO KNOW THAT TARGET IS DOING SUCH A PROFIT, THEY CAN OFFEND CUSTOMERS AND RUN THEM OFF!!! OVER A 16.99 BRA????? THAT'S GREAT CUSTOMER SERVICE? Hope their cameras took a GOOD picture, cuz it is the LAST TIME I WILL BE BACK IN TARGET!
Product or Service Mentioned: Target Manager.
Monetary Loss: $17.