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i ordered a quilt from target, never received the quilt, spent numerous days and hours on phone, one day speaking to 3 different people getting three different stories on the phone and getting 3 different stories. yesterday i was sent to an escalation specialist, very rude, unconcerned and not helpful and told m she would put in for a refund, today i get a label to send back the merchandise i never received to get my refund.

so i have no quilt and they have my money and i cant get my money back without returning a quilt i never received. i would encourage people not to order from and im filing a complaint with bbb.

Product or Service Mentioned: Target Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Full refund.

I didn't like: Customer service is horribl.

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