The customer service for the target red card is horrible. I wish you could give them 0 stars.
Hopefully no one has to go thru talking to them. I had a target card for over a year, made all my payments on time and paid my card off in full. When you call customer service, no one speaks or understands english. I called in regards to a credit increase and was told it would take 75 days to get a response either way.
I call 3 months later and get told a completely different story. I tell them i was so frustrated with the whole situation and pretty much told them that the red card was a scam and was debating on cancellingy card. They then get me to another agemt who says ok your account has been cancelled, can mot get reopened. Have a nice day and hangs up.
I then call back immediately after and talk to bob who tells me there is nothinf they can do and he is sorry and to reapply in 6-12 months. At rhis point, after being lied to and my account cancelled with out me being asked, just essentially being told, i will no longer shop at target or have anything to do with them or their company.
Product or Service Mentioned: Td Bank Redcard Credit Card.
Reason of review: Poor customer service.
I didn't like: Rude employees.