Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

Target will lure you in offering gift cards with the purchase of specific qualifying items. You buy those qualifying items thinking you will receive a gift card only to discover later that you did not qualify.

That's what happened to me. I carefully read the terms. I called customer service and they told me I will get it automatically after all items have been delivered. I called again 2 days after all items were delivered just to be told something completely different than what the original offer entailed.

They conveniently changed the offer as an excuse to deny me of the advertised gift card. After spending over an hour of my time over a $5 gift card just to be denied, they have lost a valuable customer of many years who has spent thousands over a $5 gift card!

Product or Service Mentioned: Target Gift Card.

Reason of review: Poor customer service.

Monetary Loss: $5.

Preferred solution: Let the company propose a solution.

I didn't like: Not honoring promotion, Did not get gift card as advertised.

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