I bought a PS3 and 2nd time i sent it in it was lost after it was checked in at the ups store back in 10/04/2010 the ups store has record but ups.com put on a 7 day investigation (took 2 months) and said it was the Warranty logistics problem and vice versa. target got in there too and was having the same prob and all of them were horrible in finding my PS3 with (MW2 prestige edition stuck in it too)so I paid $599 for the system, $150 for the game, and the $100 3 year warranty.
target finally caved and said they are only responsible for the system and gave me the 160 gig little slim PS3.
No game, (but some generic controller pack that's junk in there that they never told me about)no new warranty either told me to buy 1 on the ps store, and 2 months of me wasting my time, frustration, and my kids disappointment of not being able to play their new birthday games or anything. grrrrrrrrrrrrrrrrrrrrrrrrrrr never gonna shop there again