Why has the customer service and shopping experience at Target diminished? Target used to be a good alternative to Walmart and I would shop there often.
In the last six months I have seen a shift from the "your our valued customer attitude" to "I don't really care if you shop here or not" attitude.
The bottom line is that I didn't like shopping at Walmart due to the terrible customer service (even though prices sometimes are better and the selection is more diverse). If Target continues to offer the same customer service I will not have any incentive to shop there.
Reason of review: Poor customer service.