Today, I experienced the same riciculous problems with a sofa.
Why is Target even offering this (lack of) service? I requested inside delivery and had a 125 lb sofa left outside. ESTES delivery doesn't do stairs. So why is Target using them and offering inside delivery? Oh, I had a delivery window of 10 hours. Day off work w/o pay. Never showed up. Two days later, it was left outside.
No, I have not and will not read and agree to the terms of service even though I will check the box to be able post this.
Just for the record, I am a huge Target far and have been for decades. This is ridiculous.
Product or Service Mentioned: Estes Express Lines Delivery Service.
Reason of review: Bad quality.