Target Shipping and Packaging Fail.... Again..... This time Delicate Glass Kettle sent with heavy epsom salts. Box destroyed
This is my current communication with Target. Haven't heard back from them yet....
This Target shipment was apparently poorly packaged and the original box was destroyed during shipping. The replacement box that arrived was not a Target box. It was a USPS priority mail box, hand addressed, with no return address. Half of the items were missing. There was a note attached to the replacement box saying that the original box was damaged, and items were lost in shipping. The shipper put the remaining items in a second box and addressed and shipped them to me
Here is part of the note attached to the remaining items.
"Dear Postal customer, We sincerely regret the damage to your mail that occured during handling in the postal service. ....... "
I have to say I am increasingly frustrated with Target packaging and shipping. This is at least the fourth shipment I have had to report with damage. Every time, heavy items are placed loose with lighter items and things get damaged, destoyed or lost. This time they shipped a delicate glass kettle with 4 heavy bags of epsom salts. You can only guess how that turned out.
Moving to college is hard enough without the additional stress of tracking down things that I didn't even know hard gone missing.
Please address your general packaging problems and let me know how you are going to address that in your system.
I would appreciate knowing that you received this, and how and when items are going to be replaced.
Reason of review: Problem with delivery.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I liked: Ease of shopping at target online.
I didn't like: Repeated problems with poor packaging and damagedlost items.