Our 12 year old daughter recieved a Target exclusive Razor Pocket Mod scooter from Santa. The purchase was made in advance.
On Christmas, my daughter and her best friend across the street both recieved the scooters from Santa. As luck would have it, ours was defective.
We called Target; and they stated we could exchange the gift however all of the regional stores were sold out and the item is no longer carried. Because of the advanced purchase exceeding their 90 day return policy, although the gift was only opened and tried one day after Christmas, we are left with a $230 malfunctioning paperweight. One store manager was scrooge himself and arrogant and rude from the very beginning; at least the second store manager, Wendy, was helpful and tried.
We could not even return it for a half price store credit, because the item is half price now since they have decided not to carry the piece of *** scoooter any longer. Avoid Target, they do not stand behind their exclusive products and dont buy Razor scooters, *** poor quality and cusotmer service.
Product or Service Mentioned: Target Manager.