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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

BUYER BEWARE!!! If you purchase an item online with PayPal as form of payment and then decide to return item in mail, they will ONLY issue a gift card as refund.

BUT...if you were to return item in store the store can give you the option of gift card or cash as refund depending on certain factors...whether or not they have enough money in the register, and how the store feels like they want to handle the return being amongst mysterious factors!!! Very shady!!!!!

Product or Service Mentioned: Target Customer Care.

Reason of review: Problems with payment.

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Pinckney, Michigan, United States #1250837

It's not "shady," it's business. Paypal issues you a receipt, and that receipt will not work for Target returns as it is not a Target receipt.

If you have your shipping receipt that came in the box you can return it for money, as it is issued by Target. If not, you can only get a giftcard.

Policies are not meant to be broken by the employees just because it inconveniences you. The policies are in place to keep the company from losing money to someone who is being dishonest or trying to steal from them, and unfortunately, they have to apply to everyone.

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