12-02-2010 I bought a 2 yr replacement plan for a Flip recorder i purchased last year. The recoerder froze adn woudl not allow any functions to operate.
I called the Extended Service Plan people and they wanted to send a Gift Card out for the price I paid. I cannot REPLACE the Flip for what they want to send me in a Gift Card.
The exact model is not availabel so asked for the next closest match. They wanted me to pay the difference. Hardly a replacement
I told them I bought a Flip and a Flip as a replacement is what I want. I didn't buy a gift card replacement plan.
I emailed the CEO, attached a read-receipt and he opened the email. I havent heard back yet.
Do not buy this Replacement Plan.
Product or Service Mentioned: Target Gift Card.