Target refund issue, register says "no tender determined! void the return transaction"
What does this message mean?I went to Target to return a simple $9 item that was defective and used receipt look up to have the cashier find my item on my Target Redcard.
The register found my item, however, the message on the register read: "NO TENDER DETERMINED!! VOID THE RETURN TRANSACTION" and would not let the cashier refund my item to me. What does this message mean and why did it appear, when my item was found with my Redcard? As you can see in the photo, this is what appeared on the register screen.
For the heck of it, I went and purchased a $50 item and returned it just to see if it was every time or a rare occurrence and had no issue returning the $50 item.
Can anyone tell me why this happened?(apologies for the sideway photo, it would not let me rotate again)
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.