I recently tried my Target Red Card for the first time to order a birthday gift for my husband. It sounded good to get the 5% of and free shipping however it's only a good deal if your order actually arrives.
I ordered my product from the website because Target doesn't carry MP3 players in the store. According to my Red Card Account I had ordered the MP3 player plus the 2yr protecion plan and had free shipping and it was to arrive between the 17th and the 19th of December, however when I went to check on it a week later it wasn't showing any activity on my Red Card account so I called to ask what was going on. According to them there wasn't an order in progress. I gave them my order number and date ordered and they still were no help.
The representative I spoke with offered to resend it by the 26th of December if I still wanted free shipping but if I wanted to expedite it (meaning I wouldn't get it until the 21st.. maybe) I would have to pay the expedited shipping. I asked them to pay for the shipping as it was their error and after 40 min on the phone he finally said they could give me $10 off on the expedited shipping meaning that I would still end up paying approx.
$20 for shipping and still not get it by the 20th and I would have to call the day after I ordered it to get the $10 adjusted off of my order. I told him no and ordered it from Kmart and the expedited shipping was $15.00 not $30.00 and I will have it by the 20th.
Product or Service Mentioned: Target Deal.