Target does NOT stand behind and of their products. It has occurred to me very thoughtfully today that they are just simply a fly by night company who prefers to make a quick, cheap dollar on Americans trying to save one.
I bought a comforter set from Target 2 seasons ago and purchased the shams, pillow roll and sheets to match. I was redecorating my bedroom at the time so I also repainted the room to match.
After laundering the comforter 2 seasons in a row as the tag says fit to do and storing it in a TARGET rubbermaid container for the summer, I pulled it out like usual this time for autumn, however, it had a very disturbing "Crustiness" to it. The poly fill was completely denigrating around a large hole bigger than a grown man's hand. The liner was completely burnt. It didn't look like a rodent ate it nor like a heating substance attached itself to it. Not even Goodwill would want this.
I took this to my nearest Target for a solution. Explained I didn't want my money back just a solution. They tried to look for a replacement. One did not exist. So they transferred me to customer relations thinking I may get a better answer. (I should have stuck with the store) The relations team was RUDE and seemed to know one sentence "90 day return policy"
I explained I don't have a test kitchen in my home to blow up their products to make sure nothing is going to happen to it and even Macy's is willing to find SOME solution - even if it's not the exact replacement, if the customer isn't satisfied. I was told by Patty, the head supervisor, that I was out of luck and I should next time buy with more caution. To remember the policy.
Remember the policy, America next time you are looking to buy ANYTHING worth your while at Target beyond diapers and goldfish crackers. You got 90 days and they have your money.
WHO WOULD LIKE TO SEE A PICTURE OF THIS BLANKET? I'd like Patty to put it on her bed and sleep with it.