Very disgusted with the service i got from the target in burlington NC. I orderd a computer tablet rca a7 online and there store site said (in store) they had 2 left and it said i could pick it up that day.
I payed for the tablet and everything. This was right before black friday hours began the only reason i did it online was so i could get it before it was gone but nooo!!!! I go to the service desk to pick it up and there already gone!!!!! Rediculas !!!
Obviously someone didnt do there job and get my item off the shelf before 100s of people where ganna be walking in and buying everything. Then on top of that i was told the only thing i could do is have it shipped? Why would i want to wait for it to be shipped !!!! I did free pickup so i could get it right then.
So i cancled my order and when the money didnt show up back in my account i was told tht it could take a 24 hour business day to get my money back which would now be 2 to 3 days on monday before i get it back when the website says that your not charged untill you pick up the item wellll i dont have it in my hands right now so why was i charged ??? I cant spend the 85 dollars thats not in my account which i would of very much liked to spend somewhere else. Just poor unorganized service very very very un happy !!!!!!
My tablet should have been removed from the shelf and set aside for me before the doors even opened for black friday and any other online orders to be picked up PERIOD !!!! I JUST CANT DESCRIBE IN WORDS HOW DISGUSTED I AM WITH TARGET.will never shop here agian...
Product or Service Mentioned: Target Pick Up Service.
Reason of review: Poor customer service.