Target online customers felt the need to tell my daughter too bad, would not put a manager on the phone.
My daughter went to purchase an item on line, the coupon she had the code was not working, the person on the other end of the phone said she could not use it on line. My daughter read the fine print and it said for online orders use the code provided. The person would not get a manager when my daughter ask to speak to her manager.
my daughter had gone to 3 stores to get the item and they were all out of stock, she told the person that she wanted what she was in titled to, per the coupon and what she would have gotten if it was in stock in the store.
when the person on the other end of the phone said no, she said Target would lose my order that was over 150.00 and my baby shower registration, the Target person said, well if that is what you want to do then go ahead.
so since this hourly person felt it was her job not to fix the problem, Target has now lost our whole families business, the baby registration, which wee have over 40 people coming to it and she only did registration s. Buy buy baby will now get our business.
Target customer service 0sucks, we will never shop there, they lost all this over 20.00 dollars.
Product or Service Mentioned: Target Coupon.