Not resolved

If you buy something online, there is practically no way of returning it! I purchased a clothing item online from in November. It arrived within 7 days promptly, but it was the wrong item. Completely different size and pattern. I searched their website and it said to send the item back and they will send the correct one in return (even though on the website itself it had this item listed as SOLD OUT and no longer available.... hmm).

I sent the item back, and two weeks later another package arrived. It was the correct item in the correct size, but it was utterly poor in quality. The hem on the coat sleeves and bottom were coming apart- to fix it myself would have been very time consuming. If it was one missing button ok fine not a big deal, but this was beyond the average person's repair.

I went back to the website, and it said to bring it into the store for a refund. So I go to the store, and the lady at the counter says "You've already returned this item according to the system". I explain how they sent the wrong item. She proceeds to call online? Or Target who knows and after 25 minutes (the poor woman was on hold here and there, it sucked for her too), she said "They said they're not sure why the website told you to return it in the store, but you have to return it by printing the shipping label and mailing it in". I couldn't, because it told me to go to the store and would not print a free return shipping label. I was going to have to pay $10 to ship a coat back which was damaged? This was amazing. At the end, I didn't even get a refund for shipping the item back!

I disputed the charge with my credit card company (this was in February), but now in April it has returned back onto my credit card as a charge ($69.99).

You read about how horrible their wedding registry site is, well now you know their online store is just horrible at managing simple purchasing processes and the website is buggy. Will not purchase again online from

Review about: Target Deal.

Had an Experience with Target?

Write a review


Terms of Service
Post Comment

You May Also Like

Target - Microwave that didn't last long Target "I just tried to return a microwave purchased in October to the Everett Mall Way store. The microwave was purchased by the school for our department. For the last couple..." Read more Target - Delivery Service Review from Bellevue, Washington Target "I ordered a bed through and this is how it was delivered please see the pictures ..this is unacceptable and there customer service email is down as well...." Read more Target cheats their customers Target "Target has asked for me to file a review to help other customers. I certainly hope my review does help other Target customers! I placed an order for a surprise 15th..." Read more Target Gift Card Review from Las Vegas, Nevada Target " Very disappointed with Target. They had an online and in store sale on the Bathery Bath Sponges. It was buy 3 for $1.99 and get a $5 gift card...." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more Dominos Pizza - Experience sucked Dominos Pizza "Ordered 2 pizzas two chicken bacon ranch sandwiches which it what we normally order. The meat on the sandwich was not bacon it was very thick and chewy. I called..." Read more Richmond American Homes - Fixing issues after move in Richmond American Homes "First off the sales guy acted like a used car salesman for about 75% of the time we interacted with him either in person or on the phone. We should..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more