If I could go back in time I would stop myself from ordering from target.com. I had bought my mom a trilogy set of a movie she loves. I placed the order on the 6th of December and it said you should see the order no later than the 14 of December. Well about two days ago I get an email from them saying that there has been a delay and I will see the movie by Christmas eve.
I call them that first day they just give me the run around saying that "there is nothing they can do and I should see the item no later than the 24th." I call BS on that and tell them to cancel my order I will just deal without it. She say's "i can't cancel your order it is in the processing stage." Really lady it's been in the processing stage since the 6th and it no the 12th.
So I call her a few words and hang up. I call again today and get someone else and ask why hasn't my order shipped. "We haven't updated the system yet we are not sure when the system will be updated." Well I tell her that if it's not shipped by the end of day today "the 13th" that should they ever ship it my bank will be ready to deny the charge, as I have recorded this conversation as well. The lady even said "oh well if that's what you feel must be done then okay." I felt like reaching through the phone and slapping the *** out of her and I am not a violent person at all.
I will never use tagert.com ever again. They have no customer service and don't give a rat's butt about the customers just on how much of a headache they can make it for people.
Monetary Loss: $27.