Sometime after Thansgiving Target ran an online website sale at Target.com consisting of a BOGO free on certain bottles of cologne. I purchased a bottle of Ralph Lauren Polo cologne(Original Green).
This was clearly listed in the BOGO as one of the elgible items, and even shows on my receipt. When I recieved the shipment there was only 1 bottle of Ralph Lauren Polo cologne present. When I called Target they said I was at fault, and they could not send me my 2nd bottle that I was eligible for during the promotion. In their words, I had to put 2 bottles of the cologne in my shopping cart to get the one bottle free, as if I did not do that then they would assume that I only wanted the 1 bottle.
The promotion, and my reciept clearly stated that this was a BOGO free promotion on the Polo cologne, and never 1 time was I instructed to add a 2nd bottle to my shopping cart. The entire time the bottle in my cart stated BOGO free. They did offer to sell me the 2nd bottle at 50% off. I told them no, and that I wanted the BOGO free bottle I already was owed.
They stated that they could not do something for free, and that they had to put a price in the cart. At this point I told them to sell me the 2nd bottle for $1, as they just told me it had to have a price on it. I was put on hold, and when phone call resumed I was told that was not possible.
Couple this incident (Target ripping me off) with the recent credit cart data theft from Target, and you will not see me, my family, my friends, or anyone else I can convince in a Target store or on a Target website again. Later, Target.
Product or Service Mentioned: Target Website.
Monetary Loss: $70.