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TARGET SUCKS!!! I will never shop there again!!

Ok soa few weeks ago I bought bath towels at the Target store in Phila Pa. When I brought them home I realized they did not match my new wallpaper, so I returned themand bought new ones. In the mean time my estranged X bought our 2 yr old son a remote control truck (TARGET). It worked for 3 hours and died so I put it back in the original packaging and went to Target with the hopes of swapping it for a new one.

I encountered the rudest customer service rep who informed me that my drivers license was over the $70 yearly return. I told her I didn't want a refund or store credit just a the same toy that wors.The manager cae out and would not replace the defective toy and told me tocall customer service who also informed aount their "policy". At this point I wasted my time, traveling expense and my son was crying because we saw the same toy truc on the shelf and they would not back there product and allow y to swap the defective ty for the same new truck.

This is disgusting...why should I get penalized for shopping there alot...So they are not liable to assume responsibility for selling defective products???

I WILL NEVER SPEND ANOTHER PENNY AT TARGET!!!!!!!!!!PLEASE CONSIDER DOING THE SAME!!!!!!!!!!!!!

Review about: Target Manager.

Monetary Loss: $14.

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Anonymous
#292382

If you use a remote control car for three hours straight it will fry the componants and cease to work. Remote control cars are to be played with and enjoyed for 20 minutes, then given rest for 15 or more minutes for the mechanics to cool and rest. Like I said earlier, if you use it for a constant amount of time (3 hours) it will fry the mechanics and cease to work...

Anonymous
#141105

Quote=” fm”

“I am the person who wrote this and the moral of the story was that I DID NOT HAVE A RECEIPT B/C it was a GIFT!!!”

Okay, I got that from your OP; did you have a “Gift Receipt”? That’s a yes/no answer.

If the answer is ‘no’, have the person that purchased the item give it to you, or loan you the original purchase receipt. Yes, it’s that simple…

Quote=” fm”

“RING A BELL IDIOTS!!!”

Name calling here is not going to help your case. In fact it paints you as the type of person who no one wants to help voluntarily.

Quote=” fm”

“OHH and by the way children get attached to things and cry (spoiled or not that's not your place to label) you over zealous pompous twits!!!!”

More name calling? Really!?!

Final thoughts. Using CAPITALS in your messages suggests that you are shouting at us. Not only is this unhelpful, it strongly suggests that is how you treated the TMs at Target that are paid to listen and serve you. Spoilt or not, you are also sending a very poor message to your toddler, who will observe and use your behavior to shape their own life. Pity.

Anonymous
#141048

there is a song:

it goes something like this:

"you don't always get what you want..."

by the stones,

everybody now, sing it!

"you don't always get what you want..."

repeat

Anonymous
#141042

Lol, get a life.

Anonymous
Holmestrand, Vestfold, Norway #140938

The point is Cathy, this person does not love her two year old son enough to buy another truck. She would rather not cave in to them and let them win than care how her child feels.

I hope her extranged ex gets custody of this child because she is no way fit to be a mother. She puts her needs ahead of her child's and blames others.

Anonymous
Holmestrand, Vestfold, Norway #140937

I am disgusted with some of the comements here. Calling a two year old ugly names, saying he will probably sell the toy for crack when he is older.

Those who posted those comments should be disgusted with themselves saying such horrible things about a two year old child. He is not a spoiled brat, he is just acting like a two year old. Those of you calling him a spoiled brat for crying over a toy obviously don't have children.

As for the poster, yes usually companies back up their product, however the fact remains that you went over they $70 yearly return policy. I was not there but I am guessing that their "rudeness" was not caving in to you.

Target did make your two year old cry, but well it is their policy to have a maximum of $70 a year of returns without receipt. You are not being penilized for shopping the often, you are being penilized for making too many returns without a receipt.

Anonymous
Erode, Tamil Nadu, India #140578

I am the person who wrote this and the moral of the story was that I DID NOT HAVE A RECEIPT B/C it was a GIFT!!! and the toy was defective..meaning it did not work...usually companies back their products ...I work hard for my money...I if i buy something it is with the anticipation that it actually works. To just buy another is letting Big Business take consumer money and relinquish and and all reponsibilities there after...LEMON LAW >>>RING A BELL IDIOTS!!!OHH and by the way children get attached to things and cry (spoiled or not that's not your place to label) you over zealous pompous twits!!!!

Anonymous
#140338

Quote=”Not Me”

“Wow, those responses ARE pretty mean.”

Citation needed.

Quote=”Not Me”

“I've never seen such a collection of pompous, self-righteous idiots.”

Then you must be new at this forum. Whiny selfish victims are treated as adults here.

Quote=”Not Me”

“Send her to jail for not having receipts! Call her a thief and laugh because her two-old is crying!”

Citation needed.

Quote=”Not Me”

“Do you think anybody who is trying to rip off Target by returning merchandise would be taking the time to write about it here?”

No, but then again you’ve missed the point. Reread the OP and comments again.

Quote=”Not Me”

“Think if you have the ability people.”

Suppose we don’t have your thinking ability. Why don’t you share your view of the situation at a level we can comprehend? Start by explaining why Target is wrong and this person is right. Provide details of how the rules made by Target are to be bent or broken in this case, and not in every case. Justify why a spoiled two year old child with a bad mother can cry their way into a reward (new toy), while the mother fails to see how this behavior is building a parenting time bomb for the years ahead.

Anonymous
Holmestrand, Vestfold, Norway #140331

Not Me

The point is if they make an exception for her they have to do the same for everyone. This "mother" needs to grow up and keep track of her receipts.

I bet she often loses her child and needs someone to page a code adam. I just hope she is better in keeping track of her child than her receipts.

Anonymous
Holmestrand, Vestfold, Norway #140329

monica,

The mom need to be careful. Just because she has a two year old does not mean she gets special treatment.

She has to follow the rules like everyone else. She is the immature one using her child in pity.

Anonymous
Holmestrand, Vestfold, Norway #140327

You made your son cry because you were too cheap to buy another one. No one was rude to you you just did not get what you wanted so you assumed they were rude.

Your son may be two but you are the one acting like a two year old. You obviously do not love your son enough to buy him a new truck. You already used up your $70 for returns.

Quit using your child to score pity points. That is very low of you.

Anonymous
#135487

Wow, those responses ARE pretty mean. I've never seen such a collection of pompous, self-righteous idiots.

Send her to jail for not having receipts! Call her a thief and laugh because her two-old is crying!

Do you think anybody who is trying to rip off Target by returning merchandise would be taking the time to write about it here? Think if you have the ability people.

Anonymous
#133313

Why don't you just keep your receipts? That way you can return anything you want as often as you want! It's not that hard.

Anonymous
#127010

Target has a pretty good return policy IMO. First, they're able to pull up your purchase using a credit card, debit card, check, or, if you have it, the gift card used to make the purchase.

If you're unable to produce a receipt and paid cash, then they allow you to return the item (for the lowest selling price in the 90 days prior to the return) for a Target gift card. And even after that, if you're over you're limit, oftentimes they allow you to do an in-department exchange for merchandise of the same or higher value as the item you're bringing back. You just have to pay the difference.

So to recap, there's an exception to the rule of having your receipt by allowing you to do a no-receipt return, followed by another exception of allowing you to exchange your item for something in the same department. Once you've gone over your limit, what else can you expect?

Anonymous
#122247

Quote=”monica”

“wow, these responses are............very immature.”

Yes, WOW indeed! The gall of this site’s readers to state the obvious!

Quote=”monica”

“What is the point of having this site when u have people like this making fun of a 2 year old, saying this mom is running a scam.”

The point of this site is to sell advertizing through pop-up ads. Nothing more. However, it is a forum for people to share their retail experiences, and for readers to comment. In this case the majority of posters think the problem has more to do with the OP’s attitude than the response form the retailer.

Quote=”monica”

“These posts should be removed and moderated if this site wants to be taken seriously.”

So you’re in favor of censorship? In that if the posts don’t conform to your view of ‘right’ and ‘wrong’ they should be deleted? WOW, it would really suck to live in your world…

Quote=”monica”

“target should have at the very least exchanged the item. maybe u (you) can contact the company that porducced (sic) the item.”

Nope, Target has no obligation under the law to replace or refund the guest’s purchase for any reason (unless ordered to do so by a court order or threat of a court order such as a voluntary product recall). None of these outcomes applies in this case.

Target offers guests a very generous return policy subject to a few rules that are clearly stated on the web site and presented as written signs in every store.

All returns and exchanged require a receipt dated no more than ninety days prior.

Further, exchanges without a receipt are honored if the original purchase was made with an electronic purchase (i.e. credit or debit cards) which can be traced in the store from a new swipe of the same card used for purchase. How easy is that?

If neither a receipt nor a valid card are produced the guest can make a small value exchange using their driving license for proof of identity. There is a limit on the dollar amount ($70) in one calendar year.

All of these rules are straightforward and easy to obey. Bending or breaking them would place the TM in jeopardy!

Now, if you’re still here, go back and read the OP again. Are you still supporting the party bending the rules? Do you not see the OP should put more effort into being a responsible parent? Would you like to come back here in a dozen years and find out if that two year old has made the honor role at their school? Really!?!

Anonymous
#122045

wow, these responses are............very immature. What is the point of having this site when u have people like this making fun of a 2 year old, saying this mom is running a scam.

These posts should be removed and moderated if this site wants to be taken seriously.

target should have at the very least exchanged the item. maybe u can contact the company that porducced the item.

Anonymous
#122033

and to think, this whole time I was blaming you, when I should have been blaming Target duh! I hate them now that I now they make two year olds cry. I need to get there quick before my daughter turns 2, otherwise she will start crying.

Anonymous
#121978

Yes, Target made your son cry because you can't seem to hold onto receipts and hit YOUR limit. Way to be a good role model for you son trying to get rules bent for you and losing simple things like receipts all the time!

kjodmb
#121834

returning too many things without a receipt. PS if you use a target credit card, they can look up the receipt.

Anonymous
Sihanoukville, Preah Sihanouk, Cambodia #121831

Good! Your 2 year old son is a spoiled brat!

You are trying to run a scam on target and we dont want your business anyway.

STOP RETURNING THINGS THIEF! You should be locked away and never see your 2 year old brat again!

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