TARGET SUCKS!!! I will never shop there again!!
Ok soa few weeks ago I bought bath towels at the Target store in Phila Pa. When I brought them home I realized they did not match my new wallpaper, so I returned themand bought new ones. In the mean time my estranged X bought our 2 yr old son a remote control truck (TARGET). It worked for 3 hours and died so I put it back in the original packaging and went to Target with the hopes of swapping it for a new one.
I encountered the rudest customer service rep who informed me that my drivers license was over the $70 yearly return. I told her I didn't want a refund or store credit just a the same toy that wors.The manager cae out and would not replace the defective toy and told me tocall customer service who also informed aount their "policy". At this point I wasted my time, traveling expense and my son was crying because we saw the same toy truc on the shelf and they would not back there product and allow y to swap the defective ty for the same new truck.
This is disgusting...why should I get penalized for shopping there alot...So they are not liable to assume responsibility for selling defective products???
I WILL NEVER SPEND ANOTHER PENNY AT TARGET!!!!!!!!!!PLEASE CONSIDER DOING THE SAME!!!!!!!!!!!!!
Product or Service Mentioned: Target Manager.
Monetary Loss: $14.