I ordered an Eddie Bauer diaper bag online from Target. When the bag arrived, I noticed it was different from the bag advertised online.
I called customer service and notified them that either the picture online is wrong or they senr me the wrong bag. They admitted that the picture online was wrong. I asked if they could send me a return postage because I live 2 hours away from the nearest Target. They said no.
They said I would need to pay to ship it or return it at the nearest Target. I told them that, because it was THEIR mistake, not mine, they should pay for return shipping. They refused.
So, I had to pack up my newborn baby and drive in a car for FOUR HOURS because Targert refused to take responsibility for THEIR mistake. I will never make the mistake of ordering from Target again.