Was 1 pmt behind, my bad but took care of it. They said I would need to make 2 pmts which would take care of this & next months.
Did it, then they moved the pmt due date up 1 week. Thinking to pay the pmt on the usual date I was late again and they slapped another late fee. Would not take it off even though the previous rep said "oh don't worry". Liers!
I went to pay what I had to to keep my AAA credit so they managed to steel 35.00 from me. How many people do they do this to a month....
Monetary Loss: $35.