4 comments

I tried to return a $17 shirt , with tags, never worn, yesterday. I did not have my reciept, and I paid cash.

The customer serv. employee told me I had exceeded my $70 limit for returns without a receipt in this rolling calendar year. So, I wasn't going to get even a merchandise credit. I asked to speak with 2 different managers.

Both apologized and said there is no way to override the policy. I told them I had spent thousands of dollars there and would close my redcard account. They did not care. Gave me "guest relations" number.

Talked to 2 people who said they wouldn't make an exception. I told them that I guess I had "exceeded" my limit of purchases there for the rest of my life. I was nice and even teared up a little at my frustration at the principle of the matter- Lack of common sense and customer service!!!

They absolutely did not care one bit. GOODBYE TARGET HELLO WALMART FOR CHRISTMAS 2011!!!!!!

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Anonymous
#379791

you don't get special treatment because you "spend thousands of dollars" there. you exceeded your return limit w/o a receipt, &that's that. maybe you'll learn now that hanging onto that little slip of paper is a good idea.

Anonymous
#378967

If you have exceeded your $70 limit (which only receiptless returns are counted) then you return way too many things. You need to be a more careful shopper and not such a shopping bolemic.

Quit buying things and returning them. You will find the same problem with Wal-Mart if you return too many things without a receipt.

Anonymous
#378853

So, why exactly do you think that places like Target give you a receipt? It isn't because they hate trees.

Seriously, you returned $70 worth of stuff, without a receipt and not purchased on the redcard that you claim to have, and you wanted to return even more. Yeah, Target isn't "run by robots", it just isn't a library either.

Anonymous
#378845

So, why exactly do you think that places like Target give you a receipt? It isn't because they hate trees.

Seriously, you returned $70 worth of stuff, without a receipt and not purchased on the redcard that you claim to have, and you wanted to return even more. Yeah, Target isn't "run by robots", it just isn't a library either.

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