I paid my bill on due date , I thought I paid on time. I never checked my card because I never used it.
Two months later I received an email saying I had a balance. So I checked it and it showed at 53 dollar fee. It was a late fee because I paid 2 hours late and on top of first late fee, there was a late fee for not paying the first late fee. At the time my baby was very sick for 6 weeks and in the hospital for part of it.
So I hadn't checked my cards very often. Anyways I asked for them to fix it and they said can only do one. Which I would have been ok with except the representatives were very rude and spoke in anger.I have sent a few emails to redcard and corporate and no response, even though it says response within 24 hours. They have no compassion and are very greedy.
The 27 dollars they get to keep with cost all of my future business they could have made alot more. I will no longer be a Target customer and will make sure my friends, family, and children won't either.
Reason of review: Poor customer service.
Monetary Loss: $26.
Preferred solution: Full refund.