I moved to a new city and needed to spend a lot of money for household items. I went to Target and the first thing I found was some patio chairs stacked and on clearance.
They were sitting right in front of the double doors of their large storage area. I asked a sales person if they could hold them so I could switch cars because I had the smaller one and they wouldn't fit. They refused. I asked to speak to the manager.
I asked him because I had never heard of such a thing. I told him I would pay for them first and all they had to do was put a sold sign on them. He refused again. He said someone might come by and buy it again by accident.
I asked if they could roll them into the back storage room until I got back. He said no, he didn't want to. Again he brought up they couldn't guarantee that a mistake wouldn't be made. I said they he could refund my money if by some weird circumstance that happened.
He said no, they didn't save anything for anyone, either I take it now or don't buy it. I calmly told him that I had moved and needed to spend a great deal of money on items and had just gotten started. Did he not care about the revenue he was giving up by taking this stance? He said he didn't care, that the store was doing well and he didn't care if he lost me as a customer!!!
I had this discussion in a calm and courteous voice but couldn't believe I just heard a manager say that to me. I had just read that Walmart and Target were battling each other for business. I knew who would win with that attitude! I told him I would not shop at that store again and he arrogantly shrugged and said fine and walked away while I stood there shocked.
I never went back and now avoid Targets at all cost.