What can I say but they stink! Even though you sent your friends and family to thier store for gifts, they won't exchange for another item needed/return for credit even if on the registrey.
I guess I'll just have to be rude to the gift giver and require them to give me the receipt/gift receipt. I guess I'll have to say (I really like the gift, but I got three today so give me the stinking receipt so I can return.) You are only allowed 2 returns a year up to twenty dollars each.
They treat you like you came in and stole the items.