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Customer service
Exchange, Refund and Cancellation Policy
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Purchased a Target gift card at my local grocery store. Tried to use to make a purchase online.

Card was defective, since I couldn't read the access code needed to use the card. Called c/s who told me to call the store I purchased card from & the manager could read me the access code. Knew this couldn't be true, but called anyway. Was referred to a c/s number that was for registries, not gift cards.

Looked up number online. Called again & got another rude employee who said to go to the Target store & THEY could read the access code online. Called back to speak to supervisor who said they'd reissue me a gift card. Asked for an e-card & was denied that request.

Tried to discuss complaint with a management member & he disconnected my call. Absolutely NO satisfaction!

Product or Service Mentioned: Target Gift Card.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: e-gift card & another gift card for having to spend 2 hours on the phone, with no resolution!.

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Just because someone told you something that you do not want to hear, does not automatically mean the person were rude. You must be young to mistake these two.

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