Purchased a Target gift card at my local grocery store. Tried to use to make a purchase online.
Card was defective, since I couldn't read the access code needed to use the card. Called c/s who told me to call the store I purchased card from & the manager could read me the access code. Knew this couldn't be true, but called anyway. Was referred to a c/s number that was for registries, not gift cards.
Looked up number online. Called again & got another rude employee who said to go to the Target store & THEY could read the access code online. Called back to speak to supervisor who said they'd reissue me a gift card. Asked for an e-card & was denied that request.
Tried to discuss complaint with a management member & he disconnected my call. Absolutely NO satisfaction!
Product or Service Mentioned: Target Gift Card.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: e-gift card & another gift card for having to spend 2 hours on the phone, with no resolution!.