So I ordered a e-gift card for my friend as a wedding gift. I received an email "Your order was cancelled" I thought maybe I made a mistake while entering my credit card details.
So I called them again to see if they can recreate the order. The agent tried transferring me to a specialist but nobody picked up the phone. I waited for 10 mins and then hung-up. I called again.
This time I spent 40 mins on the phone with a customer service agent whose accent I could not understand. He took practically all the info again (everything needed for me to place another order online) and created another order. He placed it, i went off the phone and saw an email that it got cancelled again.
Basically I have wasted 1-1 n half hour in the past 24 hours just to send a gift card. NEVER going to try this again.
Product or Service Mentioned: Target Gift Card.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Gift card purchase, Website.