New York, New York
0 comments
Not resolved

I ordered the windham

Large media cabinet about a month ago along with another two items ( lamp, carpet).I received the lamp and carpet after about a week but not the cabinet.

I waited another few days and then contacted target who let me know the delivery person couldn't find address. I have no idea why target never notified me that they were sending it back. I also never had issues with items being delivered here and the lamp and carpet made it just fine. After speaking with a very rude customer service woman she told me I could re order the item and have it shipped to a store by me.

I did and we borrowed my husbands friends truck since it was a large item. Once home we unpacked it and realized the kit with all the screws and bolts was open and there was a hole in the main box . All the parts were scattered inside the box but about half were missing . I called target.com asking for them to just send the assembly hardware kit.

I didn't think it was going to be a big deal. I had to call target home and because the parts were backordered this apparently cannot be done. I was transferred about 3 times - having to tell this story over and over again. This is unacceptable and we are very disappointed and frustrated .

Targets solution is to bring back the stand and order another . Umm ... No thanks!!

I have still not been refunded my money for the first stand yet.We are not happy with target and plan to not shop there again and share this nightmare story with others.

Review about: Windham Tv Stand Large.

Review #908797 is a subjective opinion of a user.

1.0
Ease of Use
Diversity of Products or Services
Warranty
Value for money
PRODUCT OR SERVICE Target Delivery Service
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Target?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Target Gift Card Review from Las Vegas, Nevada Target " Very disappointed with Target. They had an online and in store sale on the Bathery Bath Sponges. It was buy 3 for $1.99 and get a $5 gift card...." Read more BAD BAD BAD - FOR TARGET.COM (ONLINE PURCHASE!!) Target " Most Pathetic service by Target.com online and worse they don't let you submit a bad review!!!. I wonder how is their online business even surviving?? I ordered this item and..." Read more Target - Concrete Candles Review Target "I ordered 2 concrete large candles, the stores near me were sold out. I received the package today, both were broken and destroyed. Packaged in a box way too large..." Read more Target - Customer Service Target "Purchased an air mattress - labeled online and on their shelves as $45.99. As I put it in the car, I noted they had charged me $75 (?) not..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Instagc - Yet ANOTHER NON-PAYING Survey! Instagc "*CX-125651 Female Cat Owners Study1156/22/17 01:39 PM Cheated out of $1.15 ! Hardly anything credit here any more. Not even adbistro. I am spending ALLOT more time on swagbucks now...." Read more Lulu Hypermarket - Didn't expect this!! Lulu Hypermarket "We are regular customers of Lulu hypermarket. Yesterday when we went shopping there was good offers and discounts related to eid festival, and we came across these berry section and..." Read more Fitbit Surge Band is defective Fitbit "After 11 months my non replaceable bands on my Fitbit Surge separated from the unit. After posting these photo to the website the comment from Fitbit was I did not..." Read more