Target Delivery Service Review from New York, New York
I ordered the windham
Large media cabinet about a month ago along with another two items ( lamp, carpet).I received the lamp and carpet after about a week but not the cabinet.
I waited another few days and then contacted target who let me know the delivery person couldn't find address. I have no idea why target never notified me that they were sending it back. I also never had issues with items being delivered here and the lamp and carpet made it just fine. After speaking with a very rude customer service woman she told me I could re order the item and have it shipped to a store by me.
I did and we borrowed my husbands friends truck since it was a large item. Once home we unpacked it and realized the kit with all the screws and bolts was open and there was a hole in the main box . All the parts were scattered inside the box but about half were missing . I called target.com asking for them to just send the assembly hardware kit.
I didn't think it was going to be a big deal. I had to call target home and because the parts were backordered this apparently cannot be done. I was transferred about 3 times - having to tell this story over and over again. This is unacceptable and we are very disappointed and frustrated .
Targets solution is to bring back the stand and order another . Umm ... No thanks!!
I have still not been refunded my money for the first stand yet.We are not happy with target and plan to not shop there again and share this nightmare story with others.
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I'm 68 years old and waited in line for three hours at one store for a bottle and a Beanie. I then to two other stores to buy two more..."
- "Looks are truly deceiving. This is especially true in the case of the bronze, 3 Piece Palladium Bistro Set I recently purchased from Target (item# 10742127). While unpacking the item..."
- "Went to Target in Front Royal Virginia.. They had their whitening strips listed for 3.79 but they were ringing up 11.99 and they would not honor the listed price. The..."
- "I ordered a "Deluxe" funeral spray, shown. Their website said the Deluxe was what was pictured. I paid $107. I accidentally put "Jr." after my brother's name (my Dad was..."
- "100% FAILED, RECALLED Matress- their brand! I have a spinal fusion and now needd 2 surgeries.... I count on my mattress to be GREAT- so they claim- Admitted faulty product!..."
- "I just got my windows installed by Window World of Atlanta about a month ago. My windows are fogging. The funny thing is only the windows installed by Window World..."
- "We arrived at Bangkok international airport January 2nd at 7:45am for China Eastern flight scheduled to depart at 10:45am. There was no check in sign for our flight and we..."
- "I hired Howard Tanner Esq located at 30 Vesey St, New York, NY, Phone # (212) 962-1333 to defend me in court because I was arrested for shoplifting. I am..."
- "Eastchester Chriysler Jeep Dodge dealer on 4007 on Boston Road, lied to me big time, I told them the truth about everything that I got pre-approved for 30k through capital..."