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9 comments

I ordered a patio set from target.com. It arrived just under 2 weeks later.

The table was shattered. We called and they said a new one would be delivered and I received an estimated delivery date. I have since received 8 estimated delivery dates after 4 phone calls and 9 emails. A target.com estimate is a guess that has no basis in reality.

They have no idea when the replacement will be available and will be shipped.

They will take a return but will only give me a refund once the replacement is delivered and then returned. So no matter what I was told to just sit and wait until it arrives because "they are unable to cancel a replacement once it is placed in the system." The representative said he can't do anything about it and I was offered no compensation.

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Anonymous
#492657

Hey Bruce - right back at 'ya!

Anonymous
#492655

Target sucks! :roll

BigBruce
#492334

Logistics can be a PITA.

Anonymous
#492265

8)

IHateStupidCustomers
#492241

:? ur face while trying to read.

Anonymous
#492239

8)

IHateStupidCustomers
#492197

see anonymous? here's something that Target did wrong. it doesn't have to do with a psycho trying to return something 8 months later or someone trying to get a free discount.

Anonymous
#492137

I don't know why, but Target stinks at running an online store. You should file a dispute with your credit card company. You'll probably get your money back long before Target straitens things out.

Anonymous
#492066

Target has a practice when it comes to customer service....

NONE!!!! :eek

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