Let me preface this story with letting you know that I have two small kids and am disabled and getting out to get the shopping done is at times a feat! Today was one of those days!
I spent over 2 hours shopping for household items...my daughters birthday items and groceries. I used a credit card that I rarely use and as it does sometimes.....it was denied...(this bank sucks too...thats a whole different complaint) Never mind the fact that there is PLENTY of money in the accnt.. I asked if they could please hold the items and I would go home........get the other card for that accnt and be RIGHT BACK! I was assured that my items would be in CUstomer Service.
I went home......I am disabled and my legs were hurting so my husband went IMMEDIATELY back to pay for the items. THey were ALL RESTOCKED! They said there were cold items in it...so they restocked EVERYTHING! When he told me I burst into tears.
Then i called the manager to complain. She said she was sorry............
Monetary Loss: $451.