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We had a return with reciept and would only be given a gift card. They wouldnt help my husband bc his bank of america card was a temp.

His other was stolen, we had the number for bank of america corporate to verify and they said it wasnt possible. Only the gift card the return wasnt old or bad we are out of state from Phoenix az in Colorado.

This angers me to no end. The manager was katie and terry at the denver SE tamarac shopping center.

Product or Service Mentioned: Target Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Mar 29, 2017.
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What were you expecting? Cash?

Not going to happen at any store. Looks like you used a combination of gift card and credit card to make the purchase. Gift card are given for returns without a receipt rather than cash to discourage shoplifters, so a return of an item purchased with a gift card is only going to get a gift card back. When you make a purchase with a credit card the store has to pay a fee to the credit card company.

If you return an item and it goes back on the credit card they get that fee back. If the gave you cash back for a purchase made with a credit card they wouldn't get the fee they paid back and would loose money.

It isn't their fault you didn't have a credit card to put it back on. Store shouldn't be expected to take a loss on a return.

Cincinnati, Ohio, United States #1313789

If you bought this as credit it only gives you the option to do a gift card or back onto the card. Only debit has the option for cash back.

It isnt the persons fault the register will not let them do it any other way.

And whats so bad about a gift card? You clearly shop there you could just use it to get necessities.

Denver, Colorado, United States #1309169

But not with an az ID and bank of America's corporate number. My husband even pulled out his passport for crying out loud.


I certainly understand your frustration, but seriously, look at the situation. The purchase was made on an temp credit card (your words) and was being returned out of state (your words).

That has fraud written alllll over it.

Yes, I am sure you are a normal person that was trying to do something that should be simple, but the professional sacm artists ruin things for us normal consumers. Sad, but true.

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