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5 comments

I am a Red Card customer at Target and have spent thousands of dollars there. My husband and I are senior citizens as well.

I tried to return the CD collection of Garth Brooks. They would not take the item back because the celephane was not on the box. When we purchased it we thought it would contain all of the original Garth Brooks favorites. However that wasn't the case.

The CDs contained some of the same music. If the song "Friends in low Places" was not included on any of the CDS then the package is not his best collection. Several of the songs were from other singing artusts.

Very disappointed in CD. But more disappointed in Target for not taking the return.

Review about: Target Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1284684

This actually has to do with copyright laws, and is not just a Target policy. Opened CDS and movies cam only be exchanged for the exact same thing in the case that it doesn't work. Senior citizen or not, they cannot ignore this for you.

Anonymous
Brunswick, Georgia, United States #1282728

Hey , try taking to a different target and try to talk with a supervisor. They would certainly be able to help you with the issue.

Anonymous
#1281773

Their return policy is quite clear in saying they don't accept the return of open CD's for a very obvious reason. If they took back open CD's what is to stop you from taking them home, burning them to your computer or mp3 player and returning them and getting your music for free? Stops the thieves whether they are teenagers or senior citizens.

Anonymous
#1279196

Please, not the poor old senior citizen card again.

Anonymous
Houston, Texas, United States #1278876

This is part of Target's return policy, which is on their website.

What's the Target return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt, Target policy board (refund exceptions), Target.com or in the item department.

Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.

Was this information helpful?

Are there any return exceptions?

Returns and exchanges without a receipt may be limited. Other restrictions may apply. If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund. ​Open music, movies, video games and software cannot be returned, but may be exchanged at the store for the same title, for the same or different gaming platform.

So exactly why should you be an exception to the rules just because of what you stated in the first paragraph, which is...

I am a Red Card customer at Target and have spent thousands of dollars there.My husband and I are senior citizens as well.... Did you post that thinking Target will give you what you want or that you will get faster customer service?

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