Product: Target Customer Care Clear all filters (114 of 114 reviews match)
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I placed an order online and got an email that one of the items wasn't available, and that I can try another store or cancel the item, which I chose to do. In the email, it said that the remaining items would ship for free. Then I got an email asking me to update my...
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Anonymous
Wanda

Buy online pick up in store orders have a certain date on the receipt they have to be picked up by. Otherwise our system just counts that order back on our stock & cancels the...

Anonymous
Anonymous

The moral to the story is if you are picking ups things at the store, just go there and buy them. Bet you would have spent a lot less time in the store than you did trying to ...

2.8
Product
Target Customer Care
I liked
  • Deal on the items i was purchasing
I didn't like
  • Inaccessibility of management
  • That i was not able to email them regarding this issue
#1233376
Reply to reviews
I was checking out and paying with a check and was advised that the would not take my check. It was not for insufficient funds but due to my infrequent purchase history with the corporation. The customer service rep suggested that this is for my protection and I should...
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Anonymous
Kelly

What SHOULD cause you embarrassment is writing a check making all other customers behind you wait in 2018!!!

Anonymous
Anonymous

I didn't like: Foreign customer serviceSo the customer service rep Did Not speak English?So what language Did the customer service rep speak since you stated that you did not ...

2.4
Product
Target Customer Care
I didn't like
  • No published policy on check payments
  • Foreign customer service
  • Uninformed and un-knowledgeable customer service advocates
#1223576
Reply to reviews
They then referred me to contact the Target store; where the supposed item was purchased. The store could not help since the transaction was not within 90 days. The store then referred me back to guest relations. Finally when I got to speak with a guest services mgr.,...
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Anonymous
Kimber

This is like saying you bought something with cash years ago & have NO receipt, yet want to know what the item was that YOU bought! Smh.

Anonymous
Anonymous

W2hy would you expect a store to be able to tell you what you used a gift card to purchase moths ago? Keep track of your own records, it's not the job of a store to babysit yo...

1.0
Product
Target Customer Care
#1202264
Reply to reviews
So I go into target as I’m shopping I start to feel my underwear start to get soaked. I’m only 8 months pregnant so I was not thinking this could be my water breaking. I’m walking around and it happens water every where.. I proceed to the front with my shopping cart...
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Anonymous
Anon

Best fiction short story I have read in years!!If this was remotely true, the store would have called for an ambulance ASAP!

Anonymous
Sally

Membranes ruptured??? You clearly don't have ANY medical training in childbirth! LOL!!!

3.8
Product
Target Customer Care
#1197366
Reply to reviews
Target proceeded to call me a liar and say they didn’t have them and they won’t open another investigation. The biggest mistake target does is ship items to you in multiple orders and expect you to return them the same way! My order was in processing on their own...
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Anonymous
Timothy

2 weeks is nothing. Most retail stores take over a month to issue a refund for returns that were shipped back to them! This is why it's always better to return in store. The r...

2.1
Product
Target Customer Care
#1188336
Reply to reviews
Therefore she cannot get a 25% discount sale on certain bed sheets and certain other goods at Target. What do you tell all the people who don't own or cant afford a smart phone? We are wiling to go the extra distance to Walmart. Who is the marketing exec designed such...
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Anonymous
anonymous shopper

You are a total idiot. It's 2018 and about 99% of adults have smartphones. I've even seen people in their 90's who can fully function with a smartphone who live in assisted li...

Anonymous
Anonymous

It's not really discrimination. It is a marketing ploy they use to add their app to your phone if you choose to carry one. This way they can continually send you ads. I skip t...

3.2
Product
Target Customer Care
I didn't like
  • App discounts
#1177881
Reply to reviews
YES, you do need staff after school hours, after church hours and during holidays! The lines are horrid - even with self check! Please stop hiring people to go around asking if you found everything. Instead put them up front. Stop spending your resources on remodeling, useless online park and pick up services, really, online anything! We have amazon for that! Please get your act together Target...
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Anonymous
Anonymous

At least Target has been adding self service registers so you don't have to wait in line. I never could figure out why the would put 24 registers in front of a store when the...

h.kitchener
h.kitchener

Lack of adequate staffing is now rather common in most retail stores, but perhaps in Target they have to constantly monitor the bathrooms to ensure customer safety and thus sp...

Product
Target Customer Care
#1165644
Reply to reviews
Tried to resolve it with Target chat online but was told I had to call 800 number to get my refund. Called their 800 number several times over a 12 hour period and always got recorded message saying "extremely busy" and never able to reach an actual person. Will NEVER...
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Anonymous
Gina

Joe ward is very nice that I love shop at target

2.8
Product
Target Customer Care
I didn't like
  • Trying to talk to a real person at their customer service number
#1147979
Reply to reviews
Target, North Bergen N.J. went in to to buy a phone, the girl at counter had no knowledge of anything. For every question that I had, she had to make a phone call and ask someone else. Furthermore it seemed as though she just rolled out of bed with a nasty attitude and...
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Anonymous
Anonymous

I agree with you! All of the people from other countries should go back to where they came from. They don't want to speak English, or make any attempt to. You can thank the De...

Anonymous
Anonymous

You should try working retail and see if your attitude changes. It's very possible the "girl" at the counter didn't normally work with phone but was just covering the departme...

2.0
Product
Target Customer Care
#1142543
Reply to reviews

After waiting 20 minutes with repeated platitudes that my call was important to them, I finally hung up. There was never an indication of how long the wait would be or where I was on the queue. Target prices are no better than other online shops. Walmart and Amazon...
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Anonymous
Anonymous

they prob got the pkg's mixed up---yours was prob a special offer deal w/writing on pkg & someone didnt use due diligence in pickin your order---end result is you got screwd

1.0
Product
Target Customer Care
#1141306
Reply to reviews