Manufacturer: Target Category: Customer Care Clear all filters (63 of 63 reviews match)
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I went to Target this morning to buy a wall mount for a flat screen tv and decided to look down the clearance aisle. I found a cute little throw I wanted but it was the only one there. I pulled it down and took it to the price checker and it showed a price of $0.01. I knew that was wrong so I took it to the checkout and rang up there at $0.01 also. But it called for customer service. A manager came up and said that I couldn't buy it because it...
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Anonymous

Sutaylo Also keep in mind that it was not I that wanted the throw pillow, it was my son. He started crying when they refused to sell it to us. I don't need it anymore anymore since m...

Sutaylo

Sutaylo Thank you Neutral. That does make me feel better. And it does make sense. I knew the price was wrong, which is why I took it to the counter. I would have been quite happy pa...

1.9
I liked
  • Leaving
  • Price of coke products
I didn't like
  • Manager
  • No negotiating whatsoever
#1003086
I have not shopped at Target for some years. Because I was given two gift cards I went to the above named store. I will not go back. First .... I am not picky ..... I'm an RN who cares for Dementia patients so I have a wide range of acceptable behavior. This shopping experience started with three employees ignoring me at the Starbucks counter while they talked about various issues at home. As I walked away the person behind the counter finally...
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Anonymous

Anonymous Target is trying to figure out why it's sales are slipping. It's because they got away from serving CUSTOMERS and started calling shoppers guests. Go back to thinking of the p...

Anonymous

complain265 Oh and this website does not work. I used to have an account here five or so years ago and everytime I try to sign in it says wrong password. To make a long point short It tur...

I didn't like
  • Customer service
  • Very poor customer service
#1001588
This order was canceled without notice after receiving a delayed notice last week that indicated my order would be here by Monday.I called the store to check on my order and they were unable to help, then chatted online with someone who was completely unhelpful and indicated there was some sort of processing error in the system and I'd have to reorder myself (v. their team fixing which should have been the solution). This was in addition to...
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1.0
#1000429

Target Customer Care Review

#984927
2.0
Employees playing around in front of store. They were very loud. Bad customer service. The store has really changed, not for the better.
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Target Customer Care Review

#919557
1.0
The absolute worst experience with customer service I have ever witnessed the worst they should close that place down
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Target Customer Care Review

#906147
3 weeks ago Target gave me a rain check for an Apple product. I have checked status frequently. Tonight I was told the product will not be available at all. Target should have told me this 3 weeks ago. I will not be a returning customer.
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Target Customer Care Review

#859345
They are one of the worst customer service companies ever. It isn't even close!!!
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I am a Red Card customer at Target and have spent thousands of dollars there. My husband and I are senior citizens as well. I tried to return the CD collection of Garth Brooks. They would not take the item back because the celephane was not on the box. When we purchased it we thought it would contain all of the original Garth Brooks favorites. However that wasn't the case. The CDs contained some of the same music. If the song "Friends in low...
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Anonymous

Anonymous This actually has to do with copyright laws, and is not just a Target policy. Opened CDS and movies cam only be exchanged for the exact same thing in the case that it doesn't ...

Anonymous

9nation Hey , try taking to a different target and try to talk with a supervisor. They would certainly be able to help you with the issue.

4.1
#1000091
Went to Target to buy Rosetta Stone. Price for the German 1-5 package on the Rosetta Stone site was $169. Target price was $249. After a lengthy wait at customer service, I was told that they will not match because Rosetta Stone was not an approved site, even though it was the manufacturer of the product. So I went to Best Buy. Had no problem there. They matched the price without blinking. The site is telling me that I need to write 100 words...
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Anonymous

Anonymous Why didn't you just buy it from Rosetta Stone if their price was better?

Anonymous

Anonymous Why must customers spend their time and gas money price matching an item when it would be cheaper all around to just go to where the item is for the best price?

#996493
After my wife and I had a baby shower in early November 2016, we returned some items to a local Target department store. We were issued Target gift cards from these returns and combined them with other Target gift cards we received from the baby shower to make a large purchase at Target.com. We made a purchase of $680.23 on November 6, 2016 which the Target gift cards covered $601.82 and the remaining balance of $78.41 from the purchase was...
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Anonymous

Anonymous Have you contacted your bank about un authorized use of your card? They should be able to get the money back.

Anonymous

Anonymous Why did you spend money that you did not have in the first place?

1.0
I didn't like
  • Lengthy non resolution of the issue or account refund
#988815
Target, Please stop trying to make your Guests use the self checkout. The whole reason we all shop at target is for the easy in and out of stores, and what used to be the fastest checkout. My favorite thing about shopping there was that if more than so many guests were in line you would open more checkouts. Now at best you have 2 lanes open and 2 sides of self checkout taking your BEST workers away from where we all really want to be, at Regular...
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Anonymous

Anonymous I couldn't disagree more! I NEVER go to regular checkout if I have the option. Self checkout is 10x faster unless I have a really full load of groceries.
If they take awa...

Anonymous

Anonymous OP:
The best thing you can do is to complain to their Corporate Headquarters since Corporate chose to have self check-outs installed.
I doubt that Corporate Headquarters...

4.0
#984751
Never want to go to this store again target had the worst service and mold on the baby food with every isle looking like a tornado went through it, and i notice every time i did go to target they never have the same employees exsept the managers and cant help but think theres not that many bad employees they just dont care about them at all, i will never go to target again its the worst store ive ever seen..
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Anonymous

Anonymous So are you saying that you are at Target from open to close every day? Because that is the only way you could know if the employees are the same. It's retail.....they work d...

MakeMyDay2016

MakeMyDay2016 I think that they are quitting after dealing with customers like yourself.

1.0
#982978
I want to register a very big complaint against the American Fork, Utah Target store. I was doing some shopping on December 13 and my purse was stolen out of the front of the cart (a fairly deep space that wouldn't allow it to accidentally fall out of the cart) where it was sitting. This was around 6:15 pm and I was over in the magazine section of the store (looking at word search books requested for a sub for Santa I was shopping for). I am...
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Anonymous

Anonymous LadyScot assumes she or he is an expert at everything.

LadyScot

LadyScot Only salary managers or AP personnel can view video. That is the privacy law. 24 hours to get back to you is fast. They do have a job.

Was I ripped off or the person that gave it to me? As soon as the gift card was scanned by employee, it was discarded into a drawer and didn't know which on was mine! These experiences are not the first with Target at all!!!!! But these experiences have told me that this store can NOT be trusted. I will shred my 5% card, deactivate any association with these stores.....I will tell everyone to never waste their time or money there.....SCAMs...
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I didn't like
  • Being ripped off
#980939