Product: Target Customer Care Clear all filters (103 of 103 reviews match)
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They didn't send all of the items I ordered online.I called the Guest Service phone number 1800-591-3869 they provided on the receipt. After 40 minute on hold I gave up. I called the local store and they hung up on me. Called them again and they have the item in the...
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Target Customer Care
#1140892
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I put in an order for 10 items on Monday.I received 4 items on Tuesday. Wednesday I received a small box. In it was a packing slip for 2 of the items I had not received, but the box contained something totally different. Something I did not order. Out of curiosity, I...
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Target Customer Care
#1140689
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If I'm going to get horrible customer svc, why bother.My COMPLAINT IS that being Xmas is next month you would think that "Target" would already know that it could be a present and conceal the item inside by placing it inside the box as opposed to outside for anyone to...
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3.0
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Target Customer Care
#1139329
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Target - Disrespectful employees

#1134393
1.4
Details
My wife was double charged for a skirt. We showed the receipt which had 2 charges for the same thing yet my wife only bought one skirt. For a lousy $8 refund, they made it look like we were trying to jip target. We waited for about half an hour for a lousy refund. This was Friday 11/17 around 10 am. This was a black girl with dyed blonde curly hair. Your service sucks!
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Target - Rude employee

#1113451
4.2
Details
During my time in NapierVille Super Target, I was served my Joanne at the customer service desk. My friend and I were asking for directions and all we got was Joanne signing and rolling her eyes. She seemed annoyed to help us and left myself and my friend feeling uncomfortable in the store. Someone like this should not have such an attitude at work when working in a customer service roll.
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Target - Cant buy phones outright ??!!!

#1111556
1.8
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What the heck.. i try to buy a note 8 outright for att network and the target associate tell me i cant buy it without activating thru them...and only way i can get is thru samsung..what a bunch of bs.. i can just go to bestbuy. I only went to target as its close to my house.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
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Target - Your customer service hung up on me three times they are ter

#1097610
1.0
Details
Get customer service people they can't understand plus they're rude and they hung up on me I will never shop at target again online or in the stores you people are terrible customer service is the worst
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Poor Constumer Service For A Target Error-Wrong Shoe!
I spoke with Jason from target.com who appeared to be rushed. Jason put me on hold several times and said that the only option was express and that he could not guarantee that it would be here on the weekend. I told Jason that this was not acceptable for an error on...
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Anonymous
Anonymous

Just hope you get your order from Amazon. I've had 3 orders in the past month get lost in their shipping process. They send an e-mail saying the product shipped but their "shi...

aliens_amoung_us
aliens_amoung_us

Since you ordered online do they not let you return the item to a Target store? I don't know their rules, so I"m not sure what else you could have done. It sucks that they sen...

2.4
Product
Target Customer Care
I didn't like
  • Customer service
#1132684
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Lexi was a horrible associate.She couldn't handle the customer in front of us and yelled at us when we asked if she could get a manager. She also called the young child in back of us a brat. We can only guess that maybe she thought the child was with us and wanted to...
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aliens_amoung_us
aliens_amoung_us

What exactly was your issue? If you aren't happy with the service, call the corporate number to Target and give them details. The above doesn't really go into it.

Product
Target Customer Care
#1131882
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Most where near blind and just couldn't do it! My mother included! The democratics of this shopping centre is elderly???? What on earth are they doing, absolutely no customer service! The poor lady who did go behind the counter to serve, to finally clear up the line...
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aliens_amoung_us
aliens_amoung_us

No, not all Targets have only self-checkout. Targets self-checkout has to have an associate there to monitor the stealing, or help with issues, which I'm guessing are many (in...

Anonymous
Anonymous

Yes, I'm sure you saw TEN elderly blind people all trying to use these at the same time. Dramatic much? And if you witnessed this, then why on earth didn't you help them?

2.5
Runaway Bay, Queensland
Product
Target Customer Care
I didn't like
  • Poor technology to interface customers
  • No people serving at front counter
#1131016
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Oct 20th Friday I had a bad experience with Target the sales associate Oscar is completely foreign and doesn't understand any English I spelled out my email address for him and he thinks a "b" is a "v" he transferred me to supervisor and he couldn't place my order...
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Anonymous
Anonymous

Why didn't you just place the order on-line rather than calling a call center? Seem like you are able to get on-line here. Whats wrong with shopping on-line?

aliens_amoung_us
aliens_amoung_us

Sorry, but you need to learn some English yourself.....just saying.

1.0
Product
Target Customer Care
I didn't like
  • Telephone foreign customer service
#1117971
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00?????? im wondering if target has been hacked or they are just stealing?? in this day and age, there computing on register should not have problems, before these computers when the stuff was added manually, there wasnt a problem target needs to clean up there glichs...
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Anonymous
Anonymous

Huh?

Product
Target Customer Care
#1111758
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I purchased a JBL Bluetooth Speaker at the Signal Hill store and the customer service is terrible.I spoke to a woman named Adrianna on the phone prior to returning the defective product and when i got to the store everyone who worked there said the complete opposite. I...
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Anonymous
Anonymous

Electronic items have a different return vs normal items. A good many of them will state 30 days on the receipt vs 90 in order to return. Furthermore, if you had no receipt an...

aliens_amoung_us
aliens_amoung_us

If you have your receipt, you have a certain timeframe to return an item. Do you have a receipt? Did you try to return it within the timeframe? Or are electronics treated diff...

1.0
Signal Hill, California
Product
Target Customer Care
#1110587
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I wanted to purchase a thumb drive which requires a Target employee to unlock from the display. I talked with two employees and only the second one was able via radio to locate and request help with this purchase. The electronics employee indicated they would be right...
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Anonymous
Anonymous

People call off, and only the electronics person and manager jave those special keys. Needs to be done due to stealing. Such is life

2.5
Product
Target Customer Care
#1110086
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