Target issued me a credit-card three years ago and I had not used the card in over a year. When I purchased a $300.00 TV online last January ($500.00 credit limit) I made two payments in a month to reduce the balance to $100.
Target automatically lowered my credit limit to $200 right after the purchase. They did not inform me that they were doing this. I called customer service and asked to have it raised again (I have always made timely payments and have very good credit) and they sent me a form letter stating “there was nothing they could do.” I called customer service and they were very dismissive and told me “that I would just have to live with the credit reduction”. I chose instead to pay off the balance, cancel the card and never go to Target again.
ONLY when I stated that I would be cancelling the card, did anyone try to resolve the issue.
It was too late by then. They didn’t treat a good paying customer well and will never make another dime off of me.
Product or Service Mentioned: Target Credit Card.