Horrible customer service experience regarding online purchase and desire to cancel a request for a replacement item.
To keep it simple: This is the worst experience ever and I have had some bad customer service experience in my life. Talked to 4 different representatives about same problem and was so disgusted because of the lack of simple comprehension about what I was saying.
All four representatives told me to be assured the replacement order was cancelled. Well, the item is on a UPS truck to be delivered today. I requested a new credit card replacement from my credit card company because customer service assured me I would not be charged again even though there was a total amount due on the invoice. You see why I asked for a replacement crediy card?
Just making sure these incompetent and lying idiots don't charge me again. Will never do business with them again as the only reason I did this time is because they are the only designated distributor for the item I purchased. It's not I will miss shopping at target as I never was a fan of Target.
This experience has sealed the deal for me along with all of the customer complaints about them. Obviously, Target is a poorly run business.
Product or Service Mentioned: Target Credit Card.