I have a Target Credit Card with a limit of $4500, I use it for business expenses and travel. It's been opened for about 3 years, always paid on time, and balance always goes back to $0 every month.
For the first time, I paid a balance of $3000, a few days later it processed and posted from my bank and Target verified they received, HOWEVER, they did not release the credit. I'm traveling in Brazil and can't use my card!!! I call and they tell me that they have to verify that my bank has released the funds and want to do a three way conference call. I don't feel comfortable doing this as I have a secret password to give to my bank over the phone.
The agent "Tom" on the line, would not budge on this *** policy!! I have history of paying over $3000 a month, yet for some reason this month, this payment needs to be verified. I offered to give him the ACH transaction number, but no avail. After going around and around, I asked to close my account.
Lost an EXCELLENT customer, paid on time every month, large international fees, never a balance, but no more. F'u Target Credit Card center...burn in ***.
Product or Service Mentioned: Target Credit Card.
Monetary Loss: $4700.