0 comments
Not resolved

I ordered 2 concrete large candles, the stores near me were sold out.I received the package today, both were broken and destroyed.

Packaged in a box way too large and without and protection from being broken. I called customer service, they told me i could go to a store and replace them. I told her no the stores are sold out near me. She then put me on hold and returns to tell me i can get my refund at a store if i chose.

I drove to the store, they were suprised also at lack of packaging. Target won't get my business anymore.

I think a 3 yo could have done better at packing these 2 items, they showed me your business does not matter to us.I will spend my money with companies that put an effort into customer service.

Review about: Concrete Candles.

Review #1030832 is a subjective opinion of a user.

2.2
Ease of Use
Value for money
Customer service
Diversity of Products or Services
Location
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Discounts and Special Offers
Price Affordability
Layout of Store
Warranty
PRODUCT OR SERVICE Candle
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Target?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like