Target.com - Britax Car Seat - False Advertisting
I was searching Target.com for a car seat for my daughter and saw that they had their Britax Marathon car seats on clearance for $42.99. I purchased two of them.
The next day I got an email saying that my order was cancelled due to incorrect pricing.
Isn't this false advertisment?
I contacted their online customer service and explained the issue.
They said they were sorry that it was a price mistake and that all the orders were cancelled.
I asked to speak to management. The woman said they were busy. I asked if they could call me back. She said she needed to transfer me to the customer service people. I said okay. She did the transfer and it took me back to the same number I had originally called.
I explained the whole story, yet again, to another customer service rep. Then asked to speak to management. Again, they said they were busy. This rep. was extremely rude. I asked if the management could please call me back. She took my number. I have not received a call back so far.
I have spent thousands of dollars in Target & Super Targer over the last decade. And am extremely disappointed on how they are handling this situation.