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I was searching Target.com for a car seat for my daughter and saw that they had their Britax Marathon car seats on clearance for $42.99. I purchased two of them.

The next day I got an email saying that my order was cancelled due to incorrect pricing.

Isn't this false advertisment?

I contacted their online customer service and explained the issue.

They said they were sorry that it was a price mistake and that all the orders were cancelled.

I asked to speak to management. The woman said they were busy. I asked if they could call me back. She said she needed to transfer me to the customer service people. I said okay. She did the transfer and it took me back to the same number I had originally called.

I explained the whole story, yet again, to another customer service rep. Then asked to speak to management. Again, they said they were busy. This rep. was extremely rude. I asked if the management could please call me back. She took my number. I have not received a call back so far.

I have spent thousands of dollars in Target & Super Targer over the last decade. And am extremely disappointed on how they are handling this situation.

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Anonymous
#47998

Same thing happened to me!They offered me a $25 gift card to use online and stated "by redeeming this e-GiftCard, you acknowledge full satisfaction and

release of any claims against Target relating to this pricing error." A whole $25 dollars, whatever!

I am not satisfied with the outcome and so have not used the ecard.They should honor their prices!!

Anonymous
#47907

Unfortunately, you have little recourse.Price mistakes happen, and with the amount of internet shopping, companies must be able to refuse a transaction because of this.

Say if 5000 people tried to buy an item at a wrong price, the company would take a huge hit.Happens to Sears all the time...

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