Target: Expect LESS Pay MORE!!!
Someone was kind enough to give me a $100 gift card which I used to buy Xmas presents. The total of my order was $104.34 so I provided my VISA info to pay the overage. They charged my card for the $4.34 AND then $54.61 which was NOT authorized leaving a credit on the gift card of $54.61.
I called customer service with a 20+ minute wait time. The first CSR told me there was only $45.39 on the gift card. I told her NO it was $100 and I insisted on talking to a Manager or Supervisor. The call was then "Disconnected".
I called back with another 20+ minute wait time and was finally transferred to a Supervisor who said she was sorry that the CSR hung up on me and that she would issue a credit to my VISA card in 7-10 DAYS for the UNAUTHORIZED charge of $54.61.
BUT that was my money for Christmas Dinner! Now all we have for Christmas day is peanut butter and jelly sandwiches while I WAIT for Target to correct THEIR error!
In the meantime I have received emails about a $38 credit but they have shut down my gift card so I can't even see if the credit is going back on the card or if it will eventually be credited to my VISA card and what about the remaining $16. I have already spent 2 1/2 hours on Xmas eve dealing with this and will have to call again to get ALL of my money back.
Target steals from the poor and gives to the rich!
Merry Christmas Target!!!! I will never shop at Target.com or in store again and will politely refuse ANY further gift cards from this store.
Product or Service Mentioned: Target Gift Card.