Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I went to return 2 telephones in Pelham Manor NY. I didn't have the boxes.

CSR told me he needs the code number. I told him Ill go get another one you have. He said okay. I got back to customer service and a different person took care of me.

I explained it. She couldn't understand why I brought back 2 phones and brought one box fir them to get codes. She asked the original person. He said " I told her to bring me the SAME phone ".

What am I not there? I told them It is the same phone She kept saying why does this one have 2 phones. They couldn't get the fact that I bought 2. Finally she gave me credit on a gift card.

I asked if I could THEN buy another. Enter phone with the gift card or did I have to get on line at cashiers. She just stuck her hand out Not a word said.

Not a smile from either. Just rudeness from both

Product or Service Mentioned: Target Cell Phone.

Reason of review: Return, Exchange or Cancellation Policy.

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