I went to the Target in Muncie, IN on 9/5/16. I had a few items, one of those being a pregnancy test.
As I'm paying for everything the cashier asked me if I was excited or not? I said, "Excuse me?" As I'm in shock. She then repeated herself and I told her that was a personal question and I couldn't believe she would ask me such a thing. She apologized and I genuinely believe she meant no harm, but you don't ask your customers a question like that!
I went to let the manager know because I thought they needed to know so it doesn't happen to someone else. The manager Lisa was awful! I told her the situation and she made up every excuse as to why the cashier asked me that. At the end I told her she never apologized once during the whole conversation and she got very defensive and said I never gave her a chance and was very argumentative.
The first words out of her mouth should have been an apology and that she would take care of it.
I believe Lisa didn't care about my situation and was just trying to give a reason to make the whole situation okay. I have always loved target, BUT I will never go back again because of how this was handled.
Product or Service Mentioned: Target Cashier.
Reason of review: Poor customer service.