Cleveland, Ohio
4 comments
Featured on Facebook Not resolved

I went to target today and bought two cases of Aquafina water (24 bottles each case).The Big sign above the water clearly read $3.99.

I was sitting in my car reading my receipt and I realize they charged me regular price $4.99 for each case. I walked back into the store with my receipt and told the customer service representative. I clearly stated to her that the water is on sale for $3.99 per case. She was very rude and told me ....that was last week's sale and it was $3.59 per case.

I said to her, if you would like you can walk back to the back of the store and I will show you. She said no I can't leave my register I'm the only one here. Then called over here and asked someone back where the water is to call her. A man called her back and proceeded to ask what she needed.

She asked him was there any Aquafina water on sale for $3.99 or if there any water back there for three something. He responded ...no. I then walked back to the back of the store and took a picture . I came back and told her that I took a picture and I that had no reason to lie !!!!

She loudly said ...I'm going to give you your two dollars back on your card !!!! I said to her... all I'm saying is I had no reason to tell a lie!!!!! Shame on you Target for having such poor customer service !!! It was the principal of the matter. It really wasn't about the amount I was owed back!!!

Time of incident... Approximately 5:30 PM Streetsboro, Ohio September 18, 2016 !!!! She was extremely rude and she worked in customer service !!!!

She took pride in humiliating me !!!!What a shame !!!!!!!

Review #921126 is a subjective opinion of a user.

PRODUCT OR SERVICE
Target Cashier
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Target?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Andover, Minnesota, United States #1216524
I think her first lie was , "I"m the only one here." Seriously, 5:30 pm at Target? One can investigate without being rude about it.
unfairhiringprastices
Telling someone they are wrong is not the same as being rude.
unfairhiringprastices
You must be young to mistake being told you are wrong as rude. Even though you are right in this case, you ruined your case by being immature and mistaking being told no as rude.
Anonymous
Brentwood, Pennsylvania, United States #1215305
The cashiers are jaded, as too many people try to rip them off non-stop, and they get yelled at by management for people getting stuff over on them. They don't know who to trust or not, you can't blame them. If you ever worked retail you would understand. If not, I suggest you give it a try and after a month you'll feel the same way. Just let them put the money back on your card and call it a day. There are bigger things to fuss about.

You May Also Like

"Very bad experience with Thanksgiving iPhone 7 promotion 11/24/2016 at Target at Pheasant Lane Mall, Nashua, NH. After waiting 1.5 Hrs before opening and another 1 hour in store line..." Read more
"Purchased an air mattress - labeled online and on their shelves as $45.99. As I put it in the car, I noted they had charged me $75 (?) not..." Read more
"Looks are truly deceiving. This is especially true in the case of the bronze, 3 Piece Palladium Bistro Set I recently purchased from Target (item# 10742127). While unpacking the item..." Read more
"Went to target on the I-410 loop closest to Lackland AFB, TX for Star Wars release today. First one was at 1030pm sept 3rd. Went in and asked customer service,..." Read more
"On March 24, 2017 I requested a ride a driver accepted the trip, the app showed that i had been picked up and that we were on our trip. The..." Read more
"The Promocodeclub.com is India's No.1 coupon websites that provides exclusively fresh coupons, discount code, gift vouchers. This website is introducing a page i.e "deal-of-the-day". On this page customers will find..." Read more
"Dont worry I bought my 34 ft puma there at Bay RV and have not been treated any better by them when it came to warranty work. They were supposed..." Read more
"I went to the store located in The Post Oak Mall in Collage Station TX on March 27,17 at 7:30 went to to get checked out Boone was around so..." Read more