Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I ordered 2 concrete large candles, the stores near me were sold out. I received the package today, both were broken and destroyed.

Packaged in a box way too large and without and protection from being broken. I called customer service, they told me i could go to a store and replace them. I told her no the stores are sold out near me. She then put me on hold and returns to tell me i can get my refund at a store if i chose.

I drove to the store, they were suprised also at lack of packaging. Target won't get my business anymore.

I think a 3 yo could have done better at packing these 2 items, they showed me your business does not matter to us. I will spend my money with companies that put an effort into customer service.

Product or Service Mentioned: Candle.

Reason of review: Damaged or defective.

Company wrote 0 private or public responses to the review from Apr 06, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like